These Terms & Conditions govern your use of the q689 platform, including all gaming products, payment services, and account features. By registering a q689 account or using any part of the platform, you agree to be bound by these terms in full. Please read carefully before proceeding.
Key Points at a Glance
q689 is strictly restricted to adults aged 21 years and above. Age verification is mandatory before withdrawal processing. Underage use results in immediate account closure and forfeiture of any balance held.
Each individual may hold only one active q689 account. Duplicate accounts are prohibited and will be closed without notice. Bonuses obtained through multiple accounts are voided and the relevant funds may be withheld pending investigation.
All promotional bonuses on q689 are subject to wagering requirements detailed at the time of the offer. Bonus funds cannot be withdrawn until the stated rollover condition is met. Terms vary per promotion and are binding upon acceptance.
Players are solely responsible for maintaining the confidentiality of their q689 login credentials. q689 is not liable for losses resulting from unauthorised access caused by the player sharing their credentials or failing to use available security features such as two-factor authentication.
q689 employs automated and manual monitoring to detect fraudulent activity, collusion, bonus abuse, and money laundering. Accounts found in breach of fair use policies will be suspended. Funds under investigation may be withheld pending a formal review process.
q689 reserves the right to update these Terms & Conditions at any time. Material changes will be communicated to registered players via the contact details held on account. Continued use of the q689 platform following notification of changes constitutes acceptance of the revised terms.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and q689. By accessing or using the q689 platform, you confirm that you have read, understood, and agreed to these terms. If you do not agree, you must not use the q689 platform. Players who are under 21 years of age are strictly prohibited from regist ering or using q689 under any circumstances.
These Terms & Conditions ("Terms") govern the relationship between q689 ("the Platform", "we", "us", "our") and any individual ("Player", "you", "your") who accesses, registers on, or uses the q689 online gaming platform available at q689.org.
By completing the q689 registration process, accessing the q689 Login page, making a deposit, placing a wager, or using any feature of the platform in any capacity, you unconditionally accept these Terms in their entirety. Your continued use of q689 following any published amendment to these Terms shall constitute your acceptance of the revised Terms.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and q689. In the event of any conflict between these documents, these Terms shall take precedence unless otherwise specified.
Access to and use of q689 is subject to the following eligibility requirements, all of which must be satisfied simultaneously:
q689 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until the matter is resolved.
To access the full range of q689 services, you must register an account via the q689 Login and registration page. The following conditions apply to all registered accounts:
Each individual is permitted to hold one and only one active q689 account at any given time. Operating multiple accounts, whether under the same or different personal details, is strictly prohibited. q689 reserves the right to close all duplicate accounts and void any bonuses, winnings, or balances associated with them.
You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, Pakistani mobile number, and any other details requested. Providing false or misleading information constitutes a material breach of these Terms and may result in account closure and forfeiture of funds.
q689 is required to verify the identity of all players prior to processing withdrawals. You will be required to submit a copy of your valid Pakistani CNIC (Computerised National Identity Card) and confirm your registered mobile number via OTP. KYC verification is a one-time process for standard players. q689 may request additional documentation for enhanced due diligence purposes in cases flagged by our compliance systems.
All q689 accounts for Pakistani players are denominated in Pakistani Rupees (PKR). Deposit and withdrawal amounts will be processed in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. No currency conversion is applied to PKR accounts.
You are solely and entirely responsible for the security and confidentiality of your q689 account credentials, including your username, password, and any two-factor authentication codes associated with your account.
q689 shall not be liable for any financial loss resulting from unauthorised account access that occurred due to the player's failure to maintain adequate security over their login credentials. q689 will investigate all reported security incidents and may temporarily suspend an account during the course of an investigation to prevent further loss.
q689 accepts deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. All deposits must be made from payment accounts that are registered in your own name. Third-party deposits are not permitted and may result in the return of funds and suspension of your account pending investigation.
Minimum and maximum deposit amounts are displayed in the q689 cashier at the time of transaction. Deposit processing times are as follows: JazzCash and EasyPaisa deposits are credited instantly; HBL, UBL, and Meezan Bank transfers are credited in real time during standard Pakistani banking hours.
Withdrawals are processed exclusively to payment accounts registered in the verified player's own name. You may not request a withdrawal to a third party's JazzCash wallet, EasyPaisa account, or bank account under any circumstances. q689 reserves the right to return funds to the original deposit source where a withdrawal request is deemed irregular.
Withdrawal requests submitted by fully KYC-verified q689 accounts are processed within the following timeframes: JazzCash and EasyPaisa withdrawals within 15 minutes; HBL, UBL, and Meezan Bank withdrawals within the same business day during standard banking hours.
q689 applies transaction limits to deposits and withdrawals in accordance with our anti-money laundering (AML) obligations and the requirements of our international gaming licence. These limits are displayed in the cashier and may be adjusted based on your account verification level and transaction history.
An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. q689 may apply an inactivity fee to dormant accounts in accordance with the schedule published in the cashier section. Players will be notified prior to any inactivity fee being applied.
q689 offers promotional bonuses to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion. The following general conditions apply to all q689 bonuses:
All games available on q689 — including but not limited to live casino tables, slot titles, the cricket sportsbook, Aviator, and fishing games — are subject to the individual game rules displayed within each game interface. Players are responsible for understanding the rules of any game before placing a real-money wager.
The following conduct is strictly prohibited on q689 and will result in immediate account suspension, investigation, and potential permanent closure with forfeiture of any balance pending review:
All content, materials, software, trademarks, logos, and design elements present on the q689 platform — including the q689 brand name, logo, and all game interfaces — are the intellectual property of q689 or its licensed content suppliers. Nothing in these Terms grants you any right, title, or licence to use q689's intellectual property outside of your permitted personal use of the platform.
You may not reproduce, copy, distribute, modify, display, transmit, or create derivative works from any q689 content without prior written authorisation from q689. Unauthorised use of q689 intellectual property will be pursued through all available legal remedies.
To the fullest extent permitted by applicable law, q689 and its directors, officers, employees, and service providers shall not be liable for:
Nothing in these Terms shall exclude or limit q689's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited under applicable law.
q689's aggregate liability to any player for any claim arising from or related to their use of the platform shall not exceed the total value of real-money deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.
q689 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering a q689 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
q689 will never sell your personal data to third parties. Data may be shared with licensed payment processors (including JazzCash and EasyPaisa), identity verification providers, and regulatory bodies strictly as required to operate the platform and fulfil legal obligations. Full details of data processing activities are set out in the Privacy Policy.
For the full details of how q689 handles your personal data, please refer to our Privacy Policy.
q689 is committed to promoting responsible gambling and takes its obligations as a licensed operator seriously. The following responsible gaming provisions are incorporated into these Terms:
For comprehensive information on q689's responsible gaming tools and external support resources, please visit our Responsible Gaming page.
You may request closure of your q689 account at any time by contacting the support team via live chat. Before closure, any pending withdrawals will be processed to your verified payment method. Any active bonus funds will be forfeited upon account closure. Real-money balances will be returned to your verified payment account after completion of any outstanding compliance checks.
q689 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to cases involving: breach of these Terms; suspected fraudulent activity; failure to complete KYC verification within a reasonable period; provision of false registration information; suspected money laundering or financial crime; or any activity deemed to pose a risk to the integrity of the platform or other players.
Where an account is suspended pending investigation, q689 will endeavour to complete the review within 30 business days and communicate the outcome to the player via their registered contact details.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which q689 holds its international gaming licence. Any dispute arising from or relating to these Terms or your use of the q689 platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, without prejudice to q689's right to seek injunctive or other equitable relief in any court of competent jurisdiction.
Before initiating any formal legal proceedings, players are encouraged to contact q689 support via live chat or email to seek an informal resolution. q689 is committed to resolving genuine player complaints fairly and promptly. Complaints will be acknowledged within 48 hours and a substantive response provided within 14 business days.
For any questions, complaints, or requests relating to these Terms & Conditions, please contact q689 through the following channels:
When contacting q689 regarding a specific account matter, please have your registered Pakistani mobile number and account username ready to assist the support team in verifying your identity efficiently.
These Terms & Conditions were last reviewed and updated in January 2026. q689 reserves the right to amend these Terms at any time. The current version of these Terms is always available at q689.org/terms-conditions.
Ready to Play on q689?
You have reviewed the q689 Terms & Conditions. Existing players can access their account via q689 Login. New players can register in under three minutes using their JazzCash or EasyPaisa number. 21+ only. Please play responsibly.
21+ only. Gambling involves financial risk. Please play responsibly.